![]() ![]() ​Download this white paper from Microsoft - it goes over when/how the prices are overridden. Subject: Line item price override by base sale price NOTE: we did find this thread that describes the issue - anyone have updates that are not a "modification"? Thanks so much for any direction you can offer! All input on so many possible things going on it's hard to narrow down. Has anyone run into this or have a suggestion of where to start? Parameter settings, retail discounts, price groups, or something about associating a lot id number. ![]() There must be some setup we are missing since it is consistently happening, even when a gift card order comes in from our website (back to zero!). However, when a processed order is modified in some way, or a return order received, the original pricing from the sales order line reverts to the base retail price. This behavior is when a sales order line price is determined via price override, or is discounted via a source code driven by retail offer. We are preparing to launch AX2012R3 and are running into an issue where the sales order line price is overwritten by the base sale price from the item detail. ![]()
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